Location: Earth City, Missouri, United States



To manage the day to day scheduling operations, ensure that jobs are ready for installation. Responsible for the creation of department job files, contacting clients regarding scheduling issues, scheduling subcontractors and inspections. Responsible for coordinating communication between installers, field supervisors, clients, vendors and the office. The ideal candidate will have exceptional phone presence and have a flair for top-notch client service.


•Review sold contracts and update/maintain schedule board with all sold jobs, communicate scheduling issues with other departments including sales

•Order equipment, complete verification that all items available

•Make sure that all jobs have permits, while providing accurate documentation with permit details and instructions

•Have next-day job packets/folders/equipment ready for each install (clip boards, thermostats, humidifiers etc.)

•Schedule and dispatch jobs

•Complete paperwork for job costing, orders received etc. and send to Accounting/Sales/Install leaders

•Return client calls in a timely manner, resolving open issues quickly and efficiently

•Pull HVAC permits

•Process payments and financing

•Additional duties as assigned

How we win:

•Maximize capacity

•Board and team management

•Ensure maximum use of labor

•Proactively fill the spots

•Support Revenue and Margin

•Reach out to unsold work as needed to fill spots for production discounts

•Increase team efficiency

•Ensure all necessary information from sales team is included in sold job info

•All equipment ordered and staged as soon as job is sold

•Ensure teams have well stocked trucks

•Check in process to ensure team gets what they need in timely manner

•11 am and 1pm

•Ensure profitable work

•Maintain job costing operations guide

•Communicate issues to sales and install leaders

•Ensure quality standards upheld

•Complete phone based happy check on installs

•Schedule follow ups and same day visits for install manager

Earth City



Earth City, Missouri US