Dispatcher

2879

Job Description

Company Description:
Integrity Home Solutions, one of Tampa Bay's busiest HVAC & Plumbing Companies, offers local support on a multi-county scale with more than 7,800 customers seen every year. Our expert Service, Maintenance and Replacement Team Members provide our customers with a local resource for a wide variety of quality air conditioning products and support services to meet their needs anytime, anywhere.

Lead Dispatch
**Responsibilities:**

• Schedule service repairs and dispatch field service technicians to customer locations for service based on location, skill level of the technicians, and facility response guidelines.
• Schedule and dispatch planned maintenance to ensure timely completion.
• Receive service requests from customers and coworkers. Enter information into the computer. Assist Owners with paperwork and prepare reports.
• May assist Service Manager with ordering, scheduling repairs for residential & light commercial HVAC units, scheduling delivery of parts, and coordination of services with outside advertising firms & supply vendors.
• Track & measure various Company lead sources.

Qualifications:

• High school diploma or equivalent
• Excellent phone skills
• Good communication, organizational, math and computer skills
• Experience with Service Titan Field Service Software
• Experience with Microsoft Office
• Leadership skills, technical experience and Plumbing/HVAC knowledge a plus
• Ability to multitask efficiently in a fast-pace environment
• Recruit & train team members.

Compensation and Benefits:
Integrity Home Solutions offers an excellent wage and benefits package for full-time employees including Health/Dental/Vision/Prescription Drug Plan, 401K Retirement Savings Plan, Life and Disability Benefits, Paid Holidays, Paid Vacation, and much more.

Equal Opportunity Employer Minorities/Females/Protected Veterans/Disabled.

Job Type: Full-time

Job Category: Admin

Tampa

Florida

Dispatcher

Tampa, Florida US