Dispatcher

Location: Tampa, FL, USA

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2879

Job Description

Company Description:
Integrity Home Solutions, one of Tampa Bay's busiest HVAC & Plumbing Companies, offers local support on a multi-county scale with more than 7,800 customers seen every year. Our expert Service, Maintenance and Replacement Team Members provide our customers with a local resource for a wide variety of quality air conditioning products and support services to meet their needs anytime, anywhere.

Lead Dispatch
**Responsibilities:**

  • Schedule service repairs and dispatch field service technicians to customer locations for service based on location, skill level of the technicians, and facility response guidelines.
  • Schedule and dispatch planned maintenance to ensure timely completion.
  • Receive service requests from customers and coworkers. Enter information into the computer. Assist Owners with paperwork and prepare reports.
  • May assist Service Manager with ordering, scheduling repairs for residential & light commercial HVAC units, scheduling delivery of parts, and coordination of services with outside advertising firms & supply vendors.
  • Track & measure various Company lead sources.

Qualifications:
  • High school diploma or equivalent
  • Excellent phone skills
  • Good communication, organizational, math and computer skills
  • Experience with Service Titan Field Service Software
  • Experience with Microsoft Office
  • Leadership skills, technical experience and Plumbing/HVAC knowledge a plus
  • Ability to multitask efficiently in a fast-pace environment
  • Recruit & train team members.

Compensation and Benefits:
Integrity Home Solutions offers an excellent wage and benefits package for full-time employees including Health/Dental/Vision/Prescription Drug Plan, 401K Retirement Savings Plan, Life and Disability Benefits, Paid Holidays, Paid Vacation, and much more.

Equal Opportunity Employer Minorities/Females/Protected Veterans/Disabled.

Job Type: Full-time

Job Category: Admin

Tampa

Florida

Dispatcher

Tampa, Florida US