Customer Service Representative

Location: Mukilteo, WA, USA

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2327

10am-7pm | Stability | Competitive Pay + Benefits | Growth Opportunities + Training |

Looking to TRADE-UP to a better opportunity? BelRed Energy Solutions is hiring a Customer Care Specialist to provide exceptional care to our customers. If you want to trade doubt for direction and find a place to focus on your career, come join our top-tier team! This is NOT a remote position.

Why join THIS Team?

  • Generous pay – $21-24/hr + bonus potential
  • 401k with 4% Match
  • Steady & Reliable Workload
  • Medical, Prescription, Dental, Vision
  • Disability & Term Life Insurance
  • Paid Holidays & PTO
  • Monthly Sponsored Team Events
  • On-going training, development, & growth opportunities
  • Company Sponsored Employee Assistance Program (EAP)

Responsibilities
  • Answer, direct, support, and resolve incoming calls
  • Schedule, review, and confirm incoming appointments for service, repair, plumbing, sales, etc.
  • Track customer interactions and transactions using organized, effective, and concise documentation within the customer database
  • Schedule and dispatch field team members to qualified jobs
  • Shifts are weekdays 10am-7pm and Saturday 8am-5pm. You can choose which weekday you want off.

Qualification
  • Ability to perform work on-site. This is not a remote position
  • 2 years of Customer Service experience
  • Telecommunications experience/phone skills
  • High proficiency in typing skills and attention to detail
  • Ability to multitask in a high-volume, fast-paced work environment
  • Ability to navigate multiple applications and systems while on the phone with customers, and complete all required data entry prior to finishing the call
  • High School Diploma or Equivalent Required


More about BelRed Energy Solutions
BelRed started 35 years ago. We have that awesome small team feel, plus the stability, growth opportunity, and resources that come with being a larger, established business. We take care of our employees so they can take care of those that matter most!

We are 100% residential service (no commercial, no new construction).

We prioritize our employees and welcome you to the family through ongoing training, great benefits, and a 401k match. If this sounds like something you would like to join for a long-term career move, apply today!

We are an Equal Employment Opportunity Employer

IND456

Shifts are Mon-Fri 10a.m. - 7:00 p.m. with Saturday from 8-5pm. You can choose which weekday you want to have off.
On-location. This is not a remote position.

Mukilteo

Washington

Customer Service Representative

Mukilteo, Washington US